“My best people spend Fridays re-keying data.”
Skilled staff copy the same numbers between systems every week. That is salary spent on work a machine should do.
For directors of UK SMEs
Your team is losing days to work a system should do. I’ll find it and fix it.
I’m Gary Kellett, and Boxed Online is my consultancy. I find where time and margin leak out of your business, whether it’s a process, a system that doesn’t fit or software that doesn’t talk to the rest, and fix it. When the fix needs building, I build it with AI agents I direct and check myself. Work quoted in weeks ships in days, and you own every line of it.
Not sure where to start? Answer nine questions and I’ll point you at the right first step.
- Fixed prices
- No lock-in
- 25 years building software
- Condexa rule designerdelivered in One evening
Estimated at 9-10 weeks for a conventional team.
- Healthcare scheduling platformdelivered in 2 days
Estimated at 29 team-weeks for a conventional team.
- KashPots refactordelivered in 4 hours
Estimated at 5.5 weeks for a conventional team.
- Multi-tenant access-control frameworkdelivered in 5 days
Estimated at 14 weeks for a conventional team.
Estimates were written for a conventional team before each build. Bars compare working hours. Delivered means built and tested.
Sound familiar?
The problem is rarely the technology. It's the gap between advice and delivery.
“I’m not sure our software is right for us.”
A dozen subscriptions, some overlapping, some not talking to each other. Nobody has checked whether they still fit the business, or what you could stop paying for.
“Our agency quoted six months for something simple.”
Long quotes tie up budget and delay the payback. Most of that time is coordination, not building.
“We’ve had the AI workshop. Nothing changed.”
95% of organisations saw no measurable return from generative AI (MIT NANDA, 2025). Ideas are cheap. Working systems are not.
“Nobody can tell me if we’re doing this right.”
Without a senior technical voice, you carry the risk of every supplier decision alone.
“Something has to change. I don’t know where to start.”
Process, systems, new software or AI? Answer nine questions in the Where should I start? check and get a straight answer, with the reasons.
The fix is one senior person who owns the decision and the delivery. That’s the job I do.
What it means for the business
Less cost. Less risk. Results you can measure.
Hours back every week
Automations are measured against an agreed baseline, and every month you get a report of what they saved.
Fixed prices up front
You know the cost before work starts. No day-rate drift and no open-ended retainers.
You own it
Tested, documented code in your name. Take it in-house or to another supplier whenever you like.
AI only where it pays
Sometimes the answer is a well-run ERP or CRM, not AI. I'll tell you which, before anyone sells you anything.
Where are you starting from?
Three ways in. One person behind all of them.
Better Way Review · 3-5 days · fixed price
“There must be a better way to run this.”
One part of the business is slow, manual or messy, and you're not sure if the answer is a process change, a system or AI. I map it, put a cost on each option and recommend one.
Systems Health Check · fixed price
“Not sure our systems are right.”
I go through every application you pay for and give each a verdict: keep, configure better, connect, replace or retire. You get the licence waste, the missing links and a costed roadmap.
Readiness Sprint · retainers from 2 days a month
“We need to get technology and AI right.”
Senior technology and AI leadership without a full-time hire: a roadmap, suppliers held to account, and AI used where it pays, governed and actually live.
Not sure which door is yours? Answer nine questions and I’ll point you at the right one.
Find it. Build it. Keep it running.
- 01
Find
I map how the work and the systems really fit together, put numbers on the leaks and compare the options: fix the process, configure, connect, replace, build or add AI.
- 02
Build
I direct a team of AI agents and review every change myself. Tested, documented software in days, not months.
- 03
Run and lead
I keep it running under Run and Care, and stay on as your fractional CTO if you want a senior hand on the wheel.
Free automation proof
Pick one process that eats your team’s week. I’ll automate it free.
If it works, I run it for a fixed monthly fee or a share of what it saves, with a monthly report showing exactly what it saved. If it doesn’t, you’ve lost nothing.
3 free proofs a month · no card · no contract until it works
- Step 1 · 2 minutes
Tell me the process
What it is, how often it runs and which systems it touches.
- Step 2 · 5-10 working days
Free working proof
Built on your real data, measured against an agreed baseline.
- Step 3 · monthly
Keep it running
Fixed fee or gain-share. Hosted, monitored and improved.
Websites
Your website looks fine. Is it winning you work?
Get a free written report on your site, benchmarked against your competitors, with a fixed price beside every fix.
- checks
- 80
- competitors
- 5
- working days
- 5
Recent work
Real builds. Real numbers.
Software
A rules platform in eight days, its designer in one evening
Condexa (my own product)
Estimated 9-10 weeks , delivered in One evening
Healthcare · anonymised
29 team-weeks of scheduling platform, built in 2 days
A European healthcare distributor
Estimated 29 team-weeks , delivered in 2 days
Retail and e-commerce
AI that earns money in a real resale business
Channelytix (my own product)
Listing time cut from minutes to seconds per item
Why hire me
Senior judgement and hands on the keyboard, in one person.
| What you get | Boxed Online | Strategy consultancy | Development agency | Full-time CTO |
|---|---|---|---|---|
| Works out what to build | Yes | Yes | Partly | Yes |
| Builds it, hands on | Yes | No | Yes | Partly |
| First working resultDays, not months | Yes | No | Partly | Partly |
| You own the code and IP | Yes | Yes | Partly | Yes |
| Senior judgement on every decision | Yes | Yes | Partly | Yes |
| Cost matches the size of the job | Yes | No | Partly | No |
| Full-time presence in your team | No | No | No | Yes |
About
25 years of building, and still building.
I started as a developer in 1998 and ran a virtual CTO business for SMEs from 2005, long before “fractional” had a name. Today I lead group architecture and chair the AI leadership team in a large healthcare group, and I build products of my own. For bigger programmes I bring in trusted consultants I have worked with before, and I stay the one person accountable.
“The architecture is rarely the hard part. The hard part is people who have been asked to change before. So I start by listening.”
Straight answers
The questions directors ask first.
What's the catch with a free proof?
There isn't one, but there is a filter. I only take on processes that run at least weekly, can be measured, and have an owner who can give two hours a week. I cap free proofs each month so every one gets proper attention. If it works, most people want to keep it running, and that is how I get paid.
How do you keep our data private when using AI?
Your data stays in services covered by a data processing agreement, with enterprise AI endpoints that don't train on your data. I set out exactly where data goes before any build, and I use the least data needed for the job.
What happens if you're unavailable?
Everything is documented as it's built: designs, decisions, runbooks and tests. Automations are monitored with alerts. A named, vetted developer from my network of trusted consultants can step in, and you can always take the whole thing over using the buy-out.
Do you always recommend AI?
No. In regulated industries especially, a properly implemented ERP, CRM or workflow engine is often the answer: validated, auditable and integrated. I then use AI where it genuinely helps inside those systems, and leave it out where it does not.
Who owns the code?
On projects, you do: code, documents, cloud accounts and passwords are yours from day one. On Run and Care, I license and operate the automation for you, with a published buy-out price so you can take it over at any time.
Free resources
Free tools
Start with Where should I start?, then put a number on a process or check whether to fix, connect, buy or build before you spend.
Articles
Practical guides on systems, process and AI, written from real builds rather than vendor brochures.
Next step
Tell me what's stuck.
In 30 minutes you'll know whether to fix it, buy it, build it or leave it. No pitch deck.